HSBC Customer Service Phone Number [Malaysia]

HSBC Customer Service Bank is a globally recognized financial institution that provides a wide range of banking and financial services to customers worldwide. In Malaysia, HSBC is one of the leading banks, offering various banking products and services to individuals, businesses, and corporations. As a customer, you may have inquiries, concerns, or require assistance with your HSBC account or services. In such cases, it is crucial to have access to reliable customer service. In this article, we will provide you with full details about HSBC’s customer service in Malaysia, including their address, website, and contact information.

Contents

1 HSBC Customer Service
- 1.1 HSBC Customer Service Phone Number
  - 1.1.1 How To Contact HSBC In Malaysia
  - 1.1.2 FAQs

HSBC Customer Service

HSBC Malaysia offers comprehensive customer service through various channels, ensuring customers can easily reach out for assistance. Here are the key methods to contact HSBC’s customer service in Malaysia:

1)Phone: HSBC provides a dedicated customer service hotline that operates 24 hours a day, seven days a week. By calling this number, you can speak with a customer service representative who can address your inquiries, provide support, and assist with various banking-related matters. HSBC Customer Support Phone Number (Malaysia): 1-300-88-1388 or +603-8321-5400 (for overseas calls)

2)Branch Visits: If you prefer face-to-face assistance, you can visit one of HSBC’s branches in Malaysia. Their branches are spread across various locations, allowing you to discuss your banking needs or concerns with a bank representative directly.

3)Online Support: HSBC Malaysia offers an extensive online support system that allows customers to access information, make inquiries, and manage their accounts through digital channels. This includes their official website, online banking portal, and mobile banking application.

Address: HSBC Bank Malaysia Berhad, Level 2, Tower 2 & 3, HSBC Centre, No. 2, Leboh Ampang, 50100 Kuala Lumpur, Malaysia
Website: www.hsbc.com.my

HSBC Customer Service Phone Number

HSBC Bank is a globally recognized financial institution that provides a wide range of banking and financial services to customers worldwide. In Malaysia, HSBC is one of the leading banks, offering various banking products and services to individuals, businesses, and corporations. As a customer, you may have inquiries, concerns, or require assistance with your HSBC account or services. In such cases, it is crucial to have access to reliable customer service. In this article, we will provide you with full details about HSBC’s customer service phone number in Malaysia, ensuring you can easily reach out for assistance.

HSBC provides a dedicated customer service phone number for customers in Malaysia. By contacting this phone number, you can directly speak with a customer service representative who can assist you with your inquiries, concerns, or banking-related matters. Here is the HSBC customer Support phone number for Malaysia:

HSBC Customer Support Phone Number (Malaysia): 1-300-88-1388

Operating Hours: HSBC’s customer service phone line operates 24 hours a day, seven days a week, including public holidays. You can reach out for assistance at any time, ensuring prompt support for your banking needs.

Services Provided by HSBC Customer Support:

1)Account and Transaction Inquiries: If you have questions about your HSBC account, such as balance inquiries, transaction details, or account statements, the customer service representatives can provide you with the necessary information.

2)Product and Service Information: HSBC’s customer service can assist you in understanding the various banking products and services they offer, such as credit cards, loans, savings accounts, or investment options. They can provide details on features, eligibility, and application processes.

3)Banking Assistance and Support: If you encounter any issues or require assistance with HSBC’s online banking platforms, mobile banking applications, or ATM services, the customer service team can guide you through troubleshooting steps or provide necessary support.

4)Card Services: HSBC’s customer service can help with inquiries related to credit cards, including application status, reward programs, billing statements, or reporting lost or stolen cards.

5)Complaints and Feedback: In case you have complaints or feedback regarding HSBC’s services or customer experience, you can voice your concerns to the customer service representatives who will address them accordingly.

How To Contact HSBC In Malaysia

If you are seeking financial services or have inquiries regarding your HSBC account in Malaysia, reaching out to the bank’s customer support team is crucial. HSBC (Hongkong and Shanghai Banking Corporation) is one of the leading global banks with a strong presence in Malaysia, offering a wide range of banking and financial solutions. To ensure your convenience and provide efficient support, HSBC Malaysia offers various channels through which you can contact their customer service. In this article, we will provide you with a comprehensive guide on how to contact HSBC in Malaysia, including the different methods available to seek assistance.

1)Customer Service Hotline: HSBC Malaysia operates a dedicated customer service hotline that enables customers to connect with a representative and receive assistance promptly. You can reach out to HSBC’s customer service team by calling the following hotline numbers:

Personal Banking Customers: 1300 88 1388 (local) or +603 8321 5400 (overseas).
Premier Banking Customers: 1300 88 9393 (local) or +603 8321 5200 (overseas).
HSBC Amanah Customers: 1300 80 2626 (local) or +603 8321 5202 (overseas).

2)HSBC Branches and ATM Locator: HSBC has an extensive network of branches and ATMs across Malaysia. If you prefer face-to-face assistance or need to carry out banking transactions, you can visit a nearby HSBC branch or ATM. To find the nearest HSBC location, you can use the branch and ATM locator available on the HSBC Malaysia website. The locator provides comprehensive information on branch addresses, contact numbers, and working hours.

3)Online Chat: HSBC Malaysia offers an online chat service for customers who prefer real-time communication. Through the official HSBC Malaysia website, you can access the online chat feature and chat with a customer service representative. This method allows for quick responses to your queries and provides a convenient way to seek assistance without making a phone call or visiting a branch.

4)Social Media: HSBC Malaysia is active on various social media platforms, including Facebook and Twitter. You can reach out to HSBC through their official social media accounts by sending a direct message or posting a comment with your query. While response times may vary, the social media team strives to address customer inquiries in a timely manner.

5)Email: If you have a non-urgent inquiry or prefer written communication, you can send an email to HSBC Malaysia. Visit the HSBC Malaysia website and navigate to the contact page to find the relevant email addresses based on your banking needs. Ensure that you provide accurate and detailed information in your email to receive a comprehensive response from HSBC.

Conclusion: Contacting HSBC in Malaysia is made easy and convenient through the various channels they provide. Whether you prefer a phone call, online chat, social media, or email, HSBC ensures that you can reach their customer support team to address your banking queries, concerns, or requests. By utilizing the available communication methods, you can receive the assistance you need while enjoying the convenience of choosing the most suitable contact channel for your requirements.

FAQs

Q: How can I contact HSBC Customer Service?
A: You can reach HSBC Customer Support by phone, email, or through their website’s live chat feature.

Q: What services can HSBC Customer Service assist me with?
A: HSBC Customer Support can assist you with a range of services, including account inquiries, card issues, loan applications, online banking support, and more.

Q: How do I report a lost or stolen card to HSBC?
A: To report a lost or stolen card, immediately contact HSBC Customer Support via phone or through their mobile banking app. They will guide you through the necessary steps.

Q: How can I check my account balance with HSBC?
A: You can check your HSBC account balance by logging into your online banking account, using the HSBC mobile app, or by contacting HSBC Customer Support.

Q: What should I do if I suspect fraudulent activity on my HSBC account?
A: If you suspect fraudulent activity, contact HSBC Customer Support immediately. They will help you secure your account and investigate the issue.

Q: Can HSBC Customer Service assist me with opening a new account?
A: Yes, HSBC Customer Support can provide guidance and support for opening new accounts. They can explain the process, required documents, and answer any questions you may have.

Q: How can I make a complaint to HSBC Customer Service?
A: If you have a complaint, you can contact HSBC Customer Support through their dedicated complaint channels, including phone, email, or by visiting a local branch.

Q: Does HSBC Customer Service provide support in multiple languages?
A: Yes, HSBC Customer Support offers support in multiple languages. They have multilingual representatives to assist customers with their inquiries and concerns.