RHB Customer Service Phone Number [Malaysia]

RHB Customer Service: RHB Bank Berhad is a prominent banking institution in Malaysia, known for its comprehensive range of financial products and services. As part of its commitment to customer satisfaction, RHB Bank places a strong emphasis on delivering excellent customer service. This article focuses on RHB’s customer service in Malaysia, exploring the details of its offerings, contact channels, and commitment to providing seamless banking experiences for its customers.

Contents

1 RHB Customer Service
- 1.1 RHB Customer Service Phone Number
  - 1.1.1 How To Contact RHB Customer Service
  - 1.1.2 FAQs

RHB Customer Service

1)Multiple Contact Channels: RHB Bank offers various contact channels to ensure convenient access to customer service. These channels include:

a) Hotline: Customers can reach RHB Bank’s customer service hotline by dialing 03-92068118. The hotline operates during business hours, enabling customers to connect with dedicated customer service representatives for assistance.

b) Online Chat: RHB Bank’s website features a live chat option that allows customers to engage in real-time conversations with customer service agents. This platform is suitable for quick inquiries and immediate support.

c) Email Support: Customers can also contact RHB Bank’s customer service team via email by writing to customer.service@rhbgroup.com. This option is ideal for non-urgent matters or inquiries that require detailed explanations.

d) Social Media Engagement: RHB Bank actively maintains a presence on social media platforms such as Facebook and Twitter. Customers can connect with the bank through these channels, seeking assistance and getting their queries addressed.

1)Branch Network: RHB Bank boasts an extensive branch network throughout Malaysia, with branches conveniently located across various regions. Customers can visit these branches for face-to-face interaction and receive personalized assistance regarding account-related matters, banking transactions, loan applications, and more. The branch network ensures that customers have access to dedicated support within their local communities.

2)Online and Mobile Banking: RHB Bank provides comprehensive online and mobile banking services, allowing customers to conveniently manage their accounts and access a wide range of banking services. Through the RHB Now internet banking portal and the RHB Mobile Banking app, customers can perform various transactions, access account statements, make payments, and even reach out to customer service through the integrated messaging platform.

RHB Bank’s customer service in Malaysia reflects the institution’s commitment to delivering seamless banking experiences for its customers. With multiple contact channels, including a dedicated hotline, online chat, email support, and social media engagement, RHB Bank ensures convenient and accessible customer service. The extensive branch network further enables face-to-face assistance, while the online and mobile banking platforms provide customers with self-service options and quick access to support. Through its customer-centric approach, RHB Bank strives to enhance customer satisfaction and reinforce its position as a trusted banking partner in Malaysia.

Address: RHB Bank Berhad, Tower Two & Three, RHB Centre, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia.
Website: For more information about RHB Bank’s services, products, and customer support, please visit their official website at www.rhbgroup.com.

RHB Customer Service Phone Number

Introduction: RHB Bank Berhad, a leading banking institution in Malaysia, prioritizes exceptional customer service to ensure seamless banking experiences. As part of their commitment, RHB Bank provides a dedicated customer service phone number, offering customers direct and reliable access to assistance. This article will delve into the details of RHB’s customer service phone number, highlighting its availability, features, and the benefits it provides to customers.

1)Direct Access to Support: RHB Bank’s customer service phone number, 03-92068118, serves as a direct line of communication between customers and the bank’s support team. By dialing this dedicated phone number, customers can connect with RHB’s customer service representatives, who are ready to address inquiries, concerns, and provide support for various banking-related matters. The customer service phone number ensures efficient and prompt assistance for customers.

2)Availability and Accessibility: RHB Bank’s customer service phone number is available during business hours, ensuring customers can reach out for support within the specified time frame. This availability allows customers to connect with a customer service representative and seek assistance for their banking needs. RHB Bank’s commitment to accessibility ensures that customers can access support when they need it.

3)Range of Support Services: The customer service phone number offers support for a wide range of customer needs, including:

a) Account Inquiries: Customers can obtain information about their accounts, balances, transactions, and other account-related inquiries.

b) Product Information: Customers can inquire about RHB Bank’s various financial products and services, including loans, credit cards, and savings accounts.

c) Banking Transactions: Customers can seek assistance with banking transactions such as fund transfers, bill payments, and other related inquiries.

d)Technical Support: RHB Bank’s customer service representatives can provide guidance and assistance with online banking platforms, mobile banking apps, and other digital banking services.

How To Contact RHB Customer Service

RHB Bank Berhad, a prominent banking institution in Malaysia, places a strong emphasis on providing excellent customer service to its clients. If you need assistance or have inquiries regarding your banking needs, contacting RHB’s customer service is essential. This article aims to guide you on how to contact RHB Customer Service, ensuring a seamless communication experience for superior banking support.

1)Customer Service Hotline: RHB Bank offers a dedicated customer service hotline for customers to connect directly with their support team. By dialing their hotline at 03-92068118, customers can reach out to a knowledgeable customer service representative who can address their queries, concerns, and provide assistance with various banking-related matters. The hotline operates during business hours, ensuring prompt support.

2)Online Chat: RHB Bank provides an online chat feature on their official website, allowing customers to engage in real-time conversations with customer service agents. This convenient option is ideal for quick inquiries, immediate support, and general assistance. By accessing the online chat, customers can communicate their concerns and receive timely responses from RHB’s customer service team.

3)Email Support: Customers can also contact RHB Customer Support via email. By writing to customer.service@rhbgroup.com, customers can communicate their inquiries or concerns in detail. Email support is suitable for non-urgent matters that require more comprehensive explanations or documentation. Although email responses may take longer, they offer a channel for detailed and documented communication.

4)Social Media Engagement: RHB Bank actively engages with customers through various social media platforms such as Facebook and Twitter. Customers can connect with RHB’s customer service team by sending direct messages or posting their queries on these platforms. The social media channels provide an additional avenue for communication, enabling timely and public responses from RHB Bank.

FAQs

Q: How can I contact RHB Customer Support?
A: You can contact RHB Customer Support by phone, email, or through their online chat service.

Q: What services does RHB Customer Service provide?
A: RHB Customer Support provides assistance with account inquiries, product information, transactions, and general banking queries.

Q: What are the operating hours of RHB Customer Service?
A: RHB Customer Support is available during normal banking hours, Monday to Friday, excluding public holidays.

Q: How long does it usually take to get a response from RHB Customer Service?
A: Response times may vary, but RHB Customer Support strives to provide timely assistance. You can expect a response within a reasonable time frame.

Q: Can RHB Customer Service help with loan applications or credit card inquiries?
A: Yes, RHB Customer Support can assist you with loan applications, credit card inquiries, and other related services.

Q: How can I provide feedback or make a complaint to RHB Customer Service?
A: You can provide feedback or make a complaint to RHB Customer Support through their designated feedback channels, such as phone, email, or the bank’s official website.

Q: Can RHB Customer Support help with online banking or technical issues?
A: Yes, RHB Customer Support is equipped to assist you with online banking and technical issues you may encounter while using their services.

Q: Does RHB Customer Support offer support in multiple languages?
A: Yes, RHB Customer Support provides support in multiple languages to cater to a diverse customer base.